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Housekeeping, tasks and team

Every departure,with cleaning scheduled.

With BnBFlow, every departure creates its own cleaning and linen change tasks, due at the check-out time and marked urgent when another guest arrives the same day. Tasks are assigned to your team by skills, distance and availability, worked from the mobile app and closed with photos.

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  • Tasks created from departures
  • Assigned to your team automatically
  • Worked from the mobile app
CleaningUrgentSat 17 Oct · 11:00
Loft Floreasca 12
Check-out
11:00
Arriving
👥 2 guests · 🌙 3 nights
🔑 Arrival: ⏰ Early check-in 13:00
Maria DobreCleaning · assigned automaticallyIn progress
Photos at the end
Mark as done

01How it works

From check-out to a clean property.

Every night, at the time you choose, BnBFlow prepares the next day’s tasks from all departures, from any channel.

  1. From departures

    Tasks are created

    Cleaning and linen change, due at the check-out time.

  2. Automatically

    Assigned to the team

    By skills, distance, daily limit and time off.

  3. On the phone

    The team is notified

    A notification on assignment and on any time change.

  4. On site

    The work happens

    The task goes “In progress”, with comments and a checklist.

  5. At the end

    The property is clean

    Photos at the end, and the status turns to “Clean”.

02The daily list

The cleaning list, ready to send.

For your own team or the cleaning company you work with: the day’s list, with the time window for each property, who arrives next and for how long. It goes out by email by itself, or you send it on WhatsApp in one click, without guest names.

  • The time window: from check-out to the next arrival
  • Service notes, only on the day they matter: “⏰ Early check-in 13:00”
  • An accepted early check-in moves the cleaning time by itself
  • For outside crews, with no account in the app
Guest extras
Cleaning list
Saturday, 17 Oct · sent at 07:00
🧹 Cleaning — Saturday, 17 Oct (3)
  • • Loft Floreasca 12🧹 clean 11:00–13:00 — 🔑 Arrival: ⏰ Early check-in 13:00 — 👤 Maria
  • • Penthouse Dorobanți🧹 clean 10:00–15:00 — 👥 4 guests · 🌙 2 nights
  • • Casa din Vii🧹 clean after 11:00 — 🔓 stays empty until 21 Oct
WhatsAppCopyEmail

03The team

Everyone sees what they have to do.

You add your team with roles: admin, manager, member or viewer. For each member you choose the access to every module, from no access to full access, and for cleaners you set their skills, daily task limit and time off.

  • Tasks assigned to a person or a role, reassigned any time
  • Tasks added by hand, on the web or the phone, with your own types
  • Every property’s status: clean, needs cleaning or in progress
Team
Aurelia Stays · 6 people
  • Maria Dobre · MemberCleaning · Linen change · 6 tasks / dayAvailable
  • Ion Pavel · MemberCleaning · District 1Off 20–24 Oct
  • Elena Radu · ManagerAll propertiesAvailable
Maria’s access · Member
Tasks
View
Check-in
View
Invoicing
No access

04FAQ

About housekeeping and the team.

Didn’t find your answer? Message us — we reply the same business day, the next one at the latest.

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How do I schedule cleaning automatically after every check-out?

Turn on automatic task generation and choose when it runs. Every night, BnBFlow creates the cleaning and linen change tasks for the next day’s departures, from every channel, and assigns them to your team. You can also generate them by hand for a chosen day.

I work with a cleaning company. Does BnBFlow help?

Yes. The day’s cleaning list goes out by email by itself, or you send it on WhatsApp, with the time windows and arrivals, without guest names. The company’s staff don’t need an account in the app.

What does the cleaning team see in the mobile app?

Their own tasks, with the property, the due time, who arrives next and any service notes. They start the task, tick the checklist, leave comments and close it with photos; cleaning needs at least one photo.

What happens to cleaning when I accept an early check-in?

The arrival time, the cleaning task time and the smart lock code move by themselves, and the person holding the task gets a notification. The task shows a “⏰ Early check-in” note with the time.

Which plan includes housekeeping and tasks?

Housekeeping, automatically created tasks and the field team come with the Professional plan. Users and the mobile app come with every plan.

Housekeeping and team

The property ready on time. No lists made by hand.

Tell us what you manage and who you work with. We show you what your team’s day looks like and agree together on how you start.

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We reply the same business day, the next one at the latest.