BnBFlow help.Answers, and people.

Yes. With BnBFlow’s assisted start, we help directly or through partners with the classification certificate and permits, Airbnb and Booking.com listings, online check-in, invoicing and the smart lock, up to your first guest.

No. You can come even before your first listing; we start from where you are.

With BnBFlow, the guest automatically receives a check-in link, fills in the details required for the registration form, photographs their ID and signs on their phone. The form is generated as a PDF and archived with the booking, with the ID and signature attached.

No. Check-in opens from the link, in the phone’s browser, with no app and no account, and takes about two minutes. Then the guest has the stay page, also in a link, with the code, Wi-Fi and extras.

BnBFlow includes a certified channel manager that syncs bookings, availability, prices and restrictions with Airbnb and Booking.com automatically, plus Vrbo, Expedia and many other channels. It is built in Romania, with check-in, invoicing and e-Factura in the same platform.

Airbnb and Booking.com, directly from the app; Vrbo and Expedia, together with the BnBFlow team; and your direct booking website. For other channels, tell us where you sell and we check the connection together.

In BnBFlow you connect your company to SPV once. Then, for every stay, the invoice is issued from the check-in data and sent to e-Factura automatically; its status shows in the app.

Invoices are issued through UpBill, our invoicing partner, and reach e-Factura (SPV): on your company, with your series, and you see the status of each in BnBFlow.

The payment is processed by Stripe, and the money is transferred to your company’s bank account. BnBFlow does not hold your money.

Guests pay before arrival, on their phone, so you no longer ask for money at the door. Every payment goes to your bank account and shows on its booking.

Your smart lock, connected to BnBFlow: from makers such as TTLock, Nuki or Tuya, and if you have another model, tell us and we connect it. For every Airbnb booking (or one from any other channel) you get a unique code — created automatically on TTLock and Nuki, from the app on Tuya — sent to the guest automatically and active only for the stay.

Yes. A code is created for every booking, whatever the channel: Airbnb, Booking.com, your website or a booking added by hand.

Professional (recommended) €19.99, Standard €14.99 and Essential €7.99 per unit per month. You pay for every unit you manage and add only the modules you need.

You get 20% off every plan and module. Professional comes to €15.99, Standard to €11.99 and Essential to €6.39 per unit per month, billed annually.

Email hello@bnbflow.io from your account’s email address with the subject “Delete my account”, or open a support ticket from your web account at app.bnbflow.io. We verify the request and delete the account and data without undue delay, within the time limit set by the GDPR.

No. There is no cost, and you do not need an active subscription. Deleting your account does not entitle you to a refund of the paid period.